Text Banking

Text Banking

TXT Command to 57826

Have an account question? Send a message command to 57826 on your text-enabled mobile phone and we’ll respond with your account information. Message and data rates may apply. Please contact your mobile services provider for messaging and data rates.

To set up Text Banking:

1. Log into Online Banking or the Mobile App
2. Select "Profile"
3. Select "Profile Updates", then "Text Banking"
4. Select "Register Phone Number"

Text Commands

When using the text commands below, be sure to specify the account nickname following the command. Otherwise, the returning results will default to your primary text banking account. Please note that text commands are not case sensitive.

• For account balances, text “bal” or “b” to 57826 to return the balance of your account.

• Text “hist” or “h” to 57826 to return the last 5 transactions on your account.

• The command “more” or “m” can be used in conjunction with the history command and will provide the subsequent 5 most recent transactions on the account.

• To transfer funds between accounts using the “trans” or “t” command, you must use the following sequence:
  t (from account nickname) (to account nickname) (amount)

• Text “nick” or “n” to 57826 to return a list of all your account nicknames.

• Texting “help” to 57826 will return a list of all text banking commands.

• If you wish to unsubscribe your mobile device from Text Banking, text “stop” to 57826.

FAQ's

• What is Text Banking?
  

  Text Banking is an easy, fast and secure way of banking while using your phone’s texting capabilities. With Text Banking, you can find out the balance and transactions of your accounts on the go, just by texting.

• Is the mobile Text Banking free?
  

  Text Banking is free to enroll and use, however, your mobile services provider may charge you standard data and messaging rates. Please contact your mobile services provider for messaging and data rates.

• Do I have to text the commands in all CAPS?
  

  No, the commands are not case sensitive. For example, you can text BAL, Bal, or bal for the balance command.

• Is Text Banking secure?
  

  We do not transfer any account numbers, password or similar sensitive information. The phone is assumed to be secure with the owner and it is the owner's responsibility to lock the phone for privacy. The balance and transaction history being returned from your account will remain in your messaging history until deleted.

• Do I need to create short nicknames to use with Text Banking?
  

  You will be asked to create account nicknames when registering for Text Banking. Default nicknames will be provided if you do not wish to customize them. Nicknames allow you to customize Text Banking commands for the needs of your unique accounts. Otherwise, commands will return information associated with your designated primary account.

• What do I need to do to get started with Text Banking?
  

  You will need to enroll in Text Banking through either Online Banking or Mobile Banking. On either platform, select Profile from the main page and navigate to Profile Updates, then Text Banking. You will need a phone with texting capabilities. Standard messaging and data rates may apply.

• How can I remove a phone from Text Banking?
  

  You can remove a phone from Text Banking by two methods:

  1. Texting the command “stop” to 57826 will remove the phone from Text Banking, or;
  2. In either Online Banking or Mobile Banking, go to the Text Banking screen, and delete the phone number you wish to remove from Text Banking.

  You will need to register that phone number again the next time you want to use that phone for Text Banking.

  If you have questions, please contact the Member Service Center at 800-225-2555.