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Visa Benefits

Travel and Emergency Assistance Services

Emergencies can escalate quickly when traveling away from home. Something that is relatively straight forward when you are not traveling, like replacing prescription medication, can be a difficult task when you are dealing with local laws or language barriers.

Travel and Emergency Assistance Services are made available to help you in case of an emergency while you are traveling away from home. The Benefit Administrator can connect you with the appropriate local emergency and assistance resources available, 24 hours a day, 365 days a year.

What are the specific services and how can they help me?

  • Emergency Message Service 
  • Medical Referral Assistance 
  • Legal Referral Assistance 
  • Emergency Transportation Assistance

For more information about the benefit described in the Benefits Guide, call the Benefit Administrator at 1-800-992-6029, or call collect outside the U.S. at 1-804-673-1675.

Auto Rental Collision Damage Waiver

No card member wants to incur the expense of repairing or replacing a rented car. But accidents do happen, and vehicles do get stolen.

No matter what happens to your rental car, you can be covered with Auto Rental Collision Damage Waiver. Auto Rental Collision Damage Waiver reimburses you for damages caused by theft or collision – up to the Actual Cash Value of most rented cars. 

For more information about the benefit described in the Benefits Guide, call the Benefit Administrator at 1-800-348-8472, or call collect outside the U.S. at 1-804-673-1164.

Travel Accident Insurance

Principal Sum: $500,000

Card members and dependents become covered automatically when the entire Common Carrier trip fare is charged to the covered APGFCU Visa card account (“Covered Person”)*.

Please review the Benefits Brochure for full details including coverage, definitions and Terms and Conditions. Answers to specific questions can be obtained by writing to the Plan Administrator:

cbsi Card Benefit Services 
550 Mamaroneck Avenue, Suite 309 
Harrison, NY 10528

*Terms and Conditions apply.

This is an accidental death and dismemberment only policy and does not pay benefits for loss from sickness.

Extended Warranty Protection

Product warranties can be inconvenient and cumbersome to use. For example, a great gadget you purchased about a year ago just stopped working, and you can’t find your sales receipt and warranty information. For all too common situations like these, Extended Warranty Protection can help.

Extended Warranty Protection provides you with valuable features that help you manage, use and extend the warranties for eligible items purchased on your covered Account and/or rewards programs associated with your covered Account.

When you purchase an eligible item that carries a manufacturer’s warranty, you can register your purchase by calling 1-800-551-8472 or call collect outside the U.S. at 1-303-967-1096. You can also register your purchase online at cardbenefitservices.com. The Benefit Administrator will tell you where to send your item’s sales receipt and warranty information, so they can be kept on file should you need them.