Contact Us- Main Numbers
APGFCU Phone Numbers and Addresses
Account Information
For specific questions about your account, log in to Online Banking and submit a secure email or call our Member Service Center.
When calling, please be prepared with your member number and ABBY Telephone Teller PIN or last 4 digits of the primary member's social security number for verification.
Member Service Center
Monday–Friday, 8:00–8:00; Saturday, 9:00–1:00
Phone: 410-272-4000, press 4
1-800-225-2555, press 4
Member Solutions
Phone: 410-893-7346
1-800-225-2555 ext. 2500
ABBY Telephone Teller
Manage your money 24 hours a day by phone.
1-800-225-2555, press 2
Home Loan Center
To help you with your mortgage or home equity needs.
Monday–Thursday, 8:00–5:30; Friday, 8:00–6:00
Phone: 1-888-LOAN-391 (1-888-562-6391)
Mailing Address for Payoffs
APG Federal Credit Union
Home Loan Center
321 S. Main Street
Bel Air, MD 21014
Mailing Address
APG Federal Credit Union
P.O. Box 1176
Aberdeen, MD 21001-6176
Online Chat
To access the chat function, click on the "Online Chat" button in the lower right of the webpage when available.
Services offered through Online Chat:
- Account history inquiries
- Balance inquiries
- Cashier checks
- Document/form assistance
- Loan payoff inquiry
- Online/Mobile Banking navigation assistance*
- Order checks
- Temporary block credit and debit cards
- Transfers within your accounts
*Password resets/account unlocks are not supported through chat. Please visit our Online Banking Login FAQ page or call Member Service for assistance.