Fast Facts for Online Banking

Online Banking Features You Need to Know

Mobile Banking App

Step 1. Activate your access via computer

Step 2. Download new iPhone®, iPad®, or Android® app

Security Questions

Your security questions will pop up often to confirm your identity.

Note: Please be sure to use answers that you can remember easily.

Bill Pay

Standard Bill Pay is free.

Expedited payments have fees. We are passing along the costs that are billed to the credit union for the services.

Bill Pay – Overnight Checks - $14.95
Bill Pay – Same Day Bill Pay - $9.95
Account-to-Account Outgoing ACH Transfer - $1.00 per transfer
Popmoney (person-to-person) - $1.00 per transfer


You may need to modify your Quicken settings. Log in to Online Banking 2014, click on Quicken. A pop-up box appears with links to four sets of instructions. Select the one that matches your Quicken program:

1. Quicken for Mac 2010, Express Web Connect

2. Quicken for Mac 2005 – 2007, Web Connect

3. Quicken for Windows 2011 – 2014, Express Web Connect

4. Quicken for Windows 2011 – 2014, Web Connect

Note: Do not include a $ in your Online Banking password. Quicken does not allow a dollar sign.


Send money virtually — person-to-person (P2P). Popmoney® will be available for all Bill Pay users. $1.00 per transfer

Account-to-Account Payments

Send money virtually from account-to-account with outgoing ACH transfer. We are passing along the cost that is billed to the credit union for the services. $1.00 per transfer

Financial Management Tools

Manage your spending, borrowing and savings with built in tools. How much did you spend on gas, food…?

Mobile Deposit

Deposit checks virtually to consumer checking or savings accounts (Coming in 2014)

Windows 8 (operating system) and Internet Explorer 10 or 11 (browser)

Change your Compatibility View Settings before logging in.

1. Click on Tools or the gear icon in upper right of the browser screen.

2. Click on Compatibility View Settings and a pop up appears.

3. In the pop up, type, and click on Add, and Close the pop up.

4. Visit and log in to Online Banking 2014 with your temporary password