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FAQs

Find answers to frequently asked questions about opening accounts, online banking, mobile banking and general services with APG Federal Credit Union FAQs. Please select a category below. 

Can I include special characters in my password?

Yes. You will be required to create a password with:

  • Must be at least 8 characters long
  • Must contain at least 1 numeric and 1 alpha character
  • Must contain at least 1 of these special character - ` ' " , . @ ? ! ( ) $ / \
  • Must contain at least 1 uppercase and 1 lowercase letter
  • Must not be based on your personal information such as tax identification number, address or telephone number
  • Must be different from any passcode used in the last 6 months
  • Must be different from any of your last 6 passcodes used
  • Is case sensitive